Customer support
How can we help?
Questions about a game key, a PC build or an order? Pick the quickest way to reach us below. Our UK team is here to help.
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Fastest response
Live chat
Mon to Fri, 10:00 to 17:30
Our preferred way to help. Chat with the team for a quick answer on keys, builds and orders.
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Open 24/7
Call us
Our phone line is run by Back to the Office, the team behind The Gaming Club. Have your order number ready.
Call 020 8064 1353 -
Reply in 1 working day
Email us
Prefer to write? Email us or use the form below and we'll reply by email.
Send a message
Quick help
- How to redeem a keyStep by step for Steam, Xbox, PlayStation and Nintendo
- Track an orderSee orders, keys and tracking in your account
- DeliveryHow and when PCs and boxed games are sent
- Returns and refundsOur refund policy for keys, games and PCs
- Build your PCDesign a custom PC in 3D and see the price live
- RewardsEarn points on every order
Send us a message
Add your order number if it's about an order and we can help faster.
The Gaming Club is part of Back to the Office.